Doug Ladden is the CEO and Co-Founder of Deliveright Logistics, Inc. a technology driven, white glove delivery provider on the East Coast. Deliveright works with eCommerce, traditional vendors, individual designers, furniture carriers and brick and mortar stores. Using proprietary technology, Deliveright streamlines the entire logistics process from pickup at the vendor to delivery at the final customer’s home. In addition to excellent furniture handling, Deliveright focuses on customer communication and experience.
Prior to Deliveright, Ladden was a Co-Founder and a Senior Partner of DLJ Investment Partners (“DLJIP”) part of Donaldson, Lufkin & Jenrette’s Merchant Banking group (ultimately acquired by Credit Suisse). DLJIP, which launched in 1995, grew to manage $3.5 billion of capital on behalf of state pension plans, insurance companies and High Net Worth investors. Through his work at DLJIP Ladden invested in dozens of companies in industries ranging from home goods to medical devices to business services. He served as a director of Accellent, Inc., Concentra Development Corporation, Mueller Holdings, National Specialty Hospitals and other privately owned companies. Currently, Doug serves on the Investment Committee for Q.S. Capital Strategies, a $300 million fund, which makes mezzanine investments in Small Business Administration eligible companies.
Ladden joined DLJ’s Investment Banking Division in 1988, after receiving a B.S. in Economics, cum laude, from The Wharton School of the University of Pennsylvania.
Internet retailers from Amazon to Warby Parker have forever changed consumer expectations when it comes to delivery. For furniture retailers the bar has never been higher. Get an inside look at the best practices, tips and strategies that today’s experts are using to meet consumers steadily rising expectations.